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Enhancing efficiency and cutting costs by leveraging AI to replace manual tasks
AI-powered customer service with self-learning capabilities significantly enhances the efficiency and optimization of corporate knowledge base systems
The extensive integration of AI in areas like voice calls, order verification, vehicle scheduling, settlement processing, and data analysis has dramatically reduced training and staff turnover costs in customer service, significantly enhancing operational efficiency and cost-effectiveness.
Seamless collaboration between humans and machines
By deeply integrating cutting-edge AI models from external sources and seamlessly connecting to vast industry data resources, we are speeding up the full digital transformation of the logistics sector.
By significantly alleviating the workload of human operators through AI preprocessing nearly 80% of daily straightforward issues, our approach enables human teams to concentrate on the remaining 20% of critical and complex challenges. This results in a substantial enhancement of both efficiency and quality.
